Cisco ip communicator administration tool

For each background image, the List. The ImageItem element includes these two attributes:. The following example shows a List. The required Image and URL attributes must be included for each image. Cisco IP Communicator software includes a default background image.

This image is not defined in the List. Cisco IP Communicator displays the default image if you do not create custom images or if there is an error retrieving a custom image. The default image is always the first image that appears in the Background Images menu.

Tip Many graphics programs provide a feature that will resize a graphic. Save the thumbnail version using a different name. You can use more than bit color, but Cisco IP Communicator will reduce the color palette tobit before displaying the image. For best results, reduce the color palette of an image to bit when you create a PNG file.

Step 1 Create two PNG files for each image a full size version and a thumbnail version. Alternately, you can use the following command line option with the MSI package to create a server image of Cisco IP Communicator at a specified network location:.

See the "Customizing Deployment with Command Line Options" section for more information about using command lines. In fact, you must use this deployment method if users do not have administrative privileges on their computers and if you want to avoid installing the application manually on each client PC.

A software deployment tool can temporarily elevate user privileges on the client PC for installation purposes. Software deployment tools include group policy-based tools such as Active Directory, or more advanced tools, such as the System Management Server SMS software from Microsoft. Using a software distribution tool that can pass a command line to a system allows you to take advantage of the Windows Installer package and customize values such as the device name and TFTP server address es at the time of deployment.

Using command line options to specify these values at deployment means that users do not have to configure these settings after installation. This greatly simplifies the post-installation process for users. See the "Customizing Deployment with Command Line Options" section for information about using command lines. Note Cisco IP Communicator does not support the "advertising" or "publishing" deployment whereby a user installs the application by opening an icon that the administrator has placed on the user's desktop.

You can deploy either the executable or the MSI package directly to the client PC and perform installation by running the installer and following the installation wizard. If necessary, use an administrator account to do this task. If you use the MSI package, you can use command line options on the client PC to customize the installation. You must associate the correct locale. For example, to install the French locale:. The Microsoft Windows Installer package MSI package provides numerous command line options and properties that allow you to customize the installation and management of an application.

Doing so reduces the number of configuration tasks that users will otherwise need to perform during and after installation.

There is a command line option to create the device name using a specified network interface. If users in your company use multiple computer models with a combination of network interfaces, you can configure a software distribution tool to detect the target computer model and then execute the corresponding command line option with the appropriate device name variable specified.

There is also a command line option you can use to specify a free-form device name. For an overview of configuration and deployment tasks involving Cisco Unified CallManager, see the "Deployment and Configuration Checklist" section.

Personal computers PCs on which you want to install Cisco IP Communicator should meet the requirements outlined in these sections:. Cisco IP Communicator has certain minimum requirements of the PC and operating system on which it runs.

See Table and Table for details. To get the hotfix for your locale, access the file called cipc-Admin-ffr. EXE file. Table is designed to give you an overview all of the administrative tasks involved in preparing for, deploying, and configuring Cisco IP Communicator. Required tasks are noted. Note In general, it is preferable to configure the settings in Cisco Unified CallManager Administration before deploying Cisco IP Communicator to ensure that features are set up properly for the user at first launch and will remain consistent thereafter.

For each device, gather the following information:. You can use this information to configure devices in Cisco Unified CallManager Administration web application. The Device Information fields in the Device Configuration page will auto-populate if information is relevant and available. Edit fields only if you want to override system settings on a per-device basis.

Decide which method you want to use to add devices to the Cisco Unified CallManager database see the far right column for details :. Adding devices is required. The method that you use to add devices to Cisco Unified CallManager determines how the directory number is assigned and whether you need to obtain a MAC address from a network interface, or you need to use a free-form device name.

Note that if you want to use a free-form device name, you must be registered with at least version 5. Choose a method to gather the device name for each client PC. Alternatively, if you are connecting to a Cisco Unified CallManager version 5.

Configure Cisco CallManager telephony features such as call waiting, call forward, Call Park, Call Pickup; establish a voice messaging system. Modify button templates. Modifying Phone Button Templates. Gives users access to information such as stock quotes and weather reports, which are displayed on the phone as interactive content with text and graphics.

You must run the tool in order to install the Directory Wizard used to configure the Quick Search and Dialing Rules features. Additionally, you must select the option to enable HTTP access if any users in your network rely on unsupported VPN clients the tool sets up an IP reflector web page to resolve audio IP auto-detection problems. Instead, the port setting is in the SIP device profile. Unless local settings access is disabled, you can configure the audio port range locally on the client PC and remotely in Cisco Unified Communications Manager Administration.

Be aware that if the value is modified locally, the modified value becomes the active value, overwriting or preempting a value that is specified remotely. Therefore, once a setting is modified on the client PC, the only way to change it is on the client PC.

Many required and recommended configuration tasks can be performed locally on the client PC by you or the user. However, the tasks that require access to Cisco Unified Communications Manager Administration must be performed by you.

Some settings such as configuring a custom audio port range can be configured both locally on the client PC and remotely in Cisco Unified Communications Manager Administration.

Be aware that if a value is modified locally, the modified value becomes the active value, overwriting or preempting a value that is specified remotely. To prevent this scenario, you can disable access to some network settings so that they appear grayed-out on the client PC.

To prevent users from modifying settings that you have already specified and which are normally accessible from the client PC such as the Alternate TFTP Server setting , you must disable settings access when you provision the Cisco IP Communicator device record prior to deployment.

Otherwise, if a user modifies these settings, you are locked out of performing any changes remotely and must override local settings from the client desktop. Keep in mind that local configuration on the client PC always takes precedence over remote configuration from Cisco Unified Communications Manager Administration for those settings that are accessible from both locations.

With a few exceptions, most of the configuration tasks that are recommended or required for Cisco IP Communicator to function properly must be performed on the client PC and are likely to be performed by users.

As the administrator, you should be prepared to perform configuration tasks at the client PC on behalf of users, or you should provide users with the specific information necessary to complete these tasks. The User Guide for Cisco IP Communicator provides general information to help users perform the configuration, but users are likely to need more specific direction from you-most tasks are recommended on the basis of certain technical conditions that users might not know how to recognize or interpret.

Overview of Setup Tasks The following tables provide an overview of the required and recommended optional configuration tasks that you or the user might need to perform. Note If you expect users to perform configuration tasks, provide them with detailed instructions, including access to the user documentation. For details, see User Help for Setup Tasks. For details, see Local Setup. Configuration Notes Further reference Select and tune audio devices when prompted at startup Required at initial startup.

Allows the application to recognize installed audio devices. To manually launch: Cisco IP Communicator right-click menu.

Choose the program group from the Windows Start menu. Audio Devices Selection and Tuning Specify a TFTP server address immediately after initial startup Required if you are not using DHCP with Option enabled in your network or if you want to specify an alternate TFTP address only if you have not already specified this variable through a command-line option during deployment.

Application Deployment TFTP Server Selection Startup Problem Resolution Select a device name when prompted after initial startup Required at first launch if the client PC has multiple network interfaces or if it is a laptop with a docking station and if you have not already specified this variable through a command-line option during deployment. The tool is located inside the zipped folder with your build.

Task Required? Setup location Further reference Modify advanced audio properties Optional. Recommended for advanced users to improve sound quality. Local configuration takes precedence over Cisco Unified Communications Manager configuration.

Audio Port Range Selections. About Required Configuration Tasks You might need to complete these tasks before Cisco IP Communicator can function properly or before a user can access important features. The necessity of these tasks depends upon variables such as settings on the client PC and the software VPN solution used by the user, among other factors.

Audio Devices Selection and Tuning At first launch after installation, users must select and tune audio devices before using those devices with Cisco IP Communicator.